This 30-minute workshop is for you if...
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​Your customers like your product or service, but they aren’t consistently coming back.
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You suspect friction in your operations is costing you loyalty (but you can’t quite pinpoint where).
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You’re ready for a simple, practical way to spot problems and start fixing them.​​
Here’s what you’ll walk away with in just 30 minutes
Use the 5-Minute Friction Finder
a simple, repeatable exercise to quickly uncover the hidden roadblocks costing you customers.
Learn Common Friction Points & Fixes
recognize the most common friction points service-driven businesses face and why fixing them makes retention (and growth) much easier.
Turn Awareness Into Action
the first next steps to begin reducing friction so customers keep coming back.
Meet Your Host
Lasandra Barksdale
I started Kompass Customer Solutions to help businesses like yours grow without burning out your team or losing customers along the way. My passion is showing leaders how to spot hidden friction, simplify their operations, and turn satisfied customers into loyal advocates.
