Austin Brands: A Better Experience Doesn’t Have to Be Complicated
Choose one complimentary mini-assessment to uncover low-effort, high-impact ways to improve your client, patient, or guest experience—no pressure, no pitch.
Free Assessment
Pick One Free Snapshot That Fits Your Business:
→Sentiment Snapshot
We’ll review your most recent (50-100) online reviews from Google, Yelp, Healthgrades, TripAdvisor, or SpaFinder to uncover what customers love and what’s getting in the way.
→Booking Experience Audit
We’ll assess your website or online listings to spot confusion, delays, or missed opportunities in your appointment or booking process.
→On-site Walkthrough (Available in the Austin area)
We’ll visit your space and offer first-impression insights on signage, flow, front-desk interactions, and customer-facing touchpoints.
Why Free? Why Now?
Customer expectations are rising, and independent businesses deserve strategic support that doesn't break the bank. This is our way of helping local leaders like you uncover hidden wins and showing you the kind of insights and impact we bring to every engagement.
Want a Full Operational CX Assessment?
Our full assessments include everything above plus:
-
Interviews with 3–7 team or staff members
-
Review of any surveys or internal feedback
-
A mystery shop of your digital or in-person experience
-
A current-state journey map of key processes
-
A prioritized action plan tailored to your goals
Important Legal Disclaimers: By law, we must clarify that we offer no guarantees regarding your potential earnings or outcomes when using our ideas, information, programs, or strategies. Any results mentioned on our platforms are based on estimates, projections, or past performance and should not be taken as promises of future earnings; they serve as potential examples. The success of our clients, as shown in any marketing materials, may not be typical and your results may vary based on numerous factors. Additionally, Kompass Customer Solutions LLC is not a part of Facebook.com or Facebook, Inc. Nor is it Kompass Customer Solutions LLC endorsed by Facebook, Inc. in any way. Facebook is a trademark of Facebook, Inc.
© 2025 by Kompass Customer Solutions, LLC. All Rights Reserved.